FAQ's

Frequently Asked Questions

Can I Trust Service Track Service Technician visiting my home?

At Service Track, we verify background of service professionals. Each personnel are checked with their skills, behavior and quality. We also conduct professional training and grooming.

In which city Service Track is currently operating?

Currently we are operating only in Bangalore, India. We will shortly expand to other cities.

Is there any warranty on services?

The warranty on the listed services differs from service to service and is subject to change. We request you to check the respective service pages for more information.

What is the difference between Inspection and Service charge?

Inspection charge is basic minimum fare against visit of professional to assess the job at the spot. Wherein Service Charge is the fare to serve the purpose/complete of the job. Materials/replacement will be charged extra on actual with invoice to provide convenience.

How will I contact a preferred professional?

The professional himself will contact you once the booking is placed. To ensure security, the number of the service partner will be shared with you as text message and via e-mail after booking.

What do I do in-case the vendor causes any damage to the appliance or gadget?

You can reach us on our customer care number 080-50209028 Our quality team will get back to you with a suitable resolution within 2 hours of placing the complaint.

What are the ways in which I can make payment for the services availed?

You can pay online (Credit Card, Debit card, Net Banking, Phone Pay, Google Pay or PayTm Wallet) and Cash on Service.

What are the timings to avail a service?

You can choose you’re the time and date for the services as per your convenience.

Can I book an order on behalf of my friend/others?

Yes, you can book an order on behalf. Mention the contact details and address of the friend/on behalf of whom the booking is placed.

How Service Track is different from other aggregators?

Service Track is a single place with an array of hyperlocal and professional services. All professionals are trained and background verified.

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